Vinted Shoppers Voice Frustration Regarding Size Updates
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
The second-hand shopping app has updated its measurement guidelines for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Reaction
Many shoppers and sellers have taken to social media saying Vinted listings now show a different size category versus the original listing because of the remapping.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and adjust the sizing manually where appropriate, resulting in member annoyance.
Sizing System Changes
Earlier, the sizing featured one number and one letter, for instance S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L was formerly size 12 but currently displays as UK 16-18.
Shopper Accounts
A fashion influencer, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted with size 14 tags were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Necessary Adjustments
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: last year, the platform withdrew an update concerning shipment methods after backlash from users.